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FAQ's - Topic / Questions - AHCA/NCAL Gerontological Nurse Certification Prep Course

I've received my textbook but I can't access any of the modules. What is wrong?

There are two conditions that must be met in order to access the modules. One is acknowledging receipt of your textbook and the other is completing the course pre-test. Below are more details about each task. Please ensure that you have completed both.

Please log in to the course by clicking the Login button. Enter your email address and password. Then click on the Introduction to Course button. If you haven’t already, please read through the information provided. If you have already reviewed this information, scroll to the section When You Receive Your Textbook. Click on the text Textbook Acknowledgement Statement. You will be asked to complete a true/false quiz in which you indicate that you have received your textbook. Click the button next to “True” and click the Next button. Click on submit all and finish. A box will pop up asking you to confirm that you want to close the attempt. Click on Yes. You will be presented with a review of your attempt. Click on Finish review. Scroll down a bit and click on the button Gero Nurse Prep Course. You will directed back to the Introduction page.

If you haven’t already completed the pre-test, scroll down to the section named Take the Comprehensive Pre-Test. Click on the text in red Comprehensive pre-test. This is a 50 question test that will be used to assess your knowledge of the material covered in the course before beginning the course. You will see a grade after you submit the test but this is not counted against you. We are tracking this to measure the level of knowledge gained after module completion.

If you have confirmed that you completed both of these tasks and still can’t access the modules, please Contact Us.

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